General Policy

Shipping Policy

Shipping Policy

  1. Shipping Methods

We will deliver the product to you in the form of COD (cash-on-delivery), by post at the consignee address you registered when placing your order.

  1. Transport fee

  • Shipping fee will depend on the delivery address and shipping partner;
  • The shipping fee will be notified by our staff by phone after you complete the purchase information form on the website;
  • Free shipping policy applies to online orders of VND 1,000,000 or more on inno.N website.
  1. Delivery time

  • For orders in the city. Ho Chi Minh City (applicable to inner city districts), customers will receive the product after 1 to 2 days from the time of completing the order process;
  • For other provinces, delivery time is from 4 to 7 days;
  • If after the promised delivery time, you still have not received the ordered product, please notify inno.N Customer Care at 028 6255 6739 for support. Fastest and most attentive support.
  1. Shipping partner

  • Viettel Post